ACR - Far More than a Solutions Vendor
Our support doesn’t end with the provision of a solution; post-implementation, we provide a comprehensive, on-going and managed IT consultancy and support service that enables our customers to draw on our extensive knowledge and experience whenever necessary.
Our cyber support services protect our client’s investment, ensuring it meets requirements and is effective for the business now and in the long-term.
Pre-empt and Avoid Incidents With Our Cyber Support Package
What we deliver is an on-going cyber support package that is designed to help businesses avoid – or at least pre-empt – incidents that disrupt service delivery or compromise security.
Our site-scanning services enables our technical consultants to remotely provide system health checks to identify architectural weaknesses, performance tune and capacity plan existing systems, taking into account our clients’ total computing environment, not just the operating system or database in isolation.
Support From the Inside Out
ACR's IT consultants will also delivers specific training programmes that ensure in-house technical support teams have a broad understanding of the impact that one action can have on the rest of the infrastructure, so that repairs do not result in multiple failures elsewhere.
VirtualFirst is a support service that provides clients with complete end-to-end assistance for incident resolution for their new virtualised environment. Whether our clients require 24/7 help or access to occasional advice, ACR provides a package that fits.
ACR’s consultants will undertake a full health check of our clients’ servers, storage and database systems. From here, they help businesses to evaluate and better understand their existing infrastructure, reduce risk and maximise their returns on their IT investment, as well as preparing them to meet future demands on services.
ACR offers a full desktop AND server auditing and documentation service to help you keep on top of software licensing rules, ensuring you achieve compliance, and allow you to concentrate instead on growing your business.
Choose ACR as Your Network Support Provider
ACR provides a comprehensive, on-going and managed support service, not only ensuring our client’s needs are met, but also pre-empted. We take the full responsibility of maintaining and optimising you network, so you don’t have to.
T: 0161 763 0170